FAQ:

To get the best out of PropertEASE (PE), we recommend the following steps:

  1. Please first refer to our FAQ information below to see if your question is covered.
  2. If an answer isn’t provided or you need to log an issue, please get in touch now using the PropertEASE Help Chat box in the bottom corner of our website; or
  3. Send an email to us via support@propertease.com.au with your account name and question.

To get started, we recommend viewing our Plans page here: https://propertease.com.au/plans

We have three options for using PropertEASE that are listed below:

  1. Buy a one-off property report:
    1. One-off payment;
    2. No sign-up required;
    3. Access is only available to that particular report. I.e. you will not have an account with access to the history of your searches;
    4. A link to view the interactive report is emailed to you, where it can be downloaded and revisited later.
  2. Sign up for a monthly plan:
    1. Recommended for people searching for the right property, and therefore needing multiple reports over a short period of time. E.g. looking for a property to purchase;
    2. Unlimited property reports;
    3. Monthly payments paid in advance. I.e. you pay upfront for the coming months access to PE;
    4. Two user accounts are available per account;
    5. Cancel at any time with the click of a button;
    6. Access to two user accounts with a history of your searches and property reports (historical reports still accessible if you have cancelled your account).
  3. Sign up for a yearly plan:
    1. Best value for money for ongoing users working in the property sector;
    2. Unlimited property reports;
    3. Yearly payments made in advance. I.e. you pay upfront for the coming years access to PE;
    4. Two user accounts are available per account;
    5. Cancel at any time with the click of a button;
    6. Access to two user accounts with a history of your searches and property reports (historical reports still accessible if you have cancelled your account).

PropertEASE was founded by Alexander Steffan who has 10+ years experience as a private consulting town planner and development consultant in the Queensland region. The web application you see today started its journey back in 2014 as a manually written report under the name ‘DevQLD.com.au’. Soon after DevQLD was launched it became apparent that due to the popularity of the service and its 24-hour promised turnaround, it was not realistic to continue as a business venture. After 2 years of research, in 2016, DevQLD was replaced by an automated system that was introduced as PropertEASE. The system then allowed the user to select their own zone, overlays and the website would print off a PDF report for you instantly. One year later in May 2017, the web-application was relaunched as a stand-alone interactive mapping system that made it easier to use, and more aesthetically pleasing. We are now constantly making updates to the website to enhance the loading time, introducing new Council regions and also presenting more and more automated data for our users. Alex is always open to feedback and partnership opportunities so feel free to get in touch with him directly on LinkedIn.

PropertEASE currently services the metropolitan regions within South-East Queensland including: Brisbane, Logan, Gold Coast, Moreton Bay, Sunshine Coast and Redland City.

The PropertEASE system uses the legal addresses of properties in the areas that it services. This may mean your actual street address is not the same as the legal address of the site. For example, corner allotments, double lots…etc.

Troubleshooting:

  1. Make sure your property is within a serviced region (i.e. Brisbane, Logan, Gold Coast, Moreton Bay, Sunshine Coast and Redland City);
  2. If you’re property is on a corner or a double lot or a large lot, try both addresses and/or a combination.
    1. E.g. 46 Shire Street, 48 Shire Street, 46-48 Shire Street.

If you believe your report may be incorrect, please send an enquiry through to the chat tab and PropertEASE staff will check your report to ensure it is accurate within 24 hours. If you are having trouble with the chat tab, please send your report through to support@propertease.com.au

If your property report has some ‘N/A’ fields, it means that there is no applicable data related to that provision. This usually means that there is a lack of information available in the planning scheme. That is, the information either does not exist or the provision does not have a numeric value and would be assessed on its individual merits. For example, N/A (no applicable) site coverage.


If you have N/A in your ‘Zone’ tab, please contact PropertEASE at support@propertease.com.au for assistance.

PropertEASE organizes information from Local Government planning schemes to provide clear, concise and instant guidance regarding the development potential of a property. The PropertEASE concept began as a personalized written report and developed into an automated program providing detailed instantaneous information in a personalized report form. The PropertEASE team is constantly developing the program databases and possibilities to enhance the PropertEASE experience for users.

Our system gives general development potential information (subdivision and units) based on the zoning, overlays and neighbourhood plan covering a property. It also provides the user with the minimum lot size (and frontage) allowable for a subdivision, minimum lot size (and frontage) required for a unit development, maximum height, maximum site cover, maximum Gross Floor Area, maximum density and general information regarding small lot house provisions, secondary dwelling potential and multiple unit dwelling boundary setbacks. We always recommend discussing the report findings with a professional consultant planner or Local Council.

The databases are updated weekly to ensure the most up-to-date information is provided. The reports require a level of user input to interpret the information provided. The report will give you a ‘best case scenario’ in which the user will need to apply to their prospective property. We always recommend discussing the report findings with a professional consultant planner or Local Council.

PropertEASE does not provide advice as to the interpretation of reports. We recommend consulting a local private consultant town planner for site-specific advice.